XMARK warrants our product to be free from defects in materials or workmanship under normal use during the warranty period. This warranty excludes wear and tear items, including but not limited to, rubber feet, rubber handles, rubber grips, plastic inserts, rollers, end caps, bushings, accessories, and expendable parts such as paint finish and vinyl. This warranty is extended to the original purchaser only and is not transferable. During the warranty period XMARK will repair or replace (at the discretion of XMARK) the product if it becomes defective, malfunctions, or otherwise fails to conform with this warranty under normal use. This warranty does not extend to any product that has been damaged or rendered defective; (a) as a result of accident, misuse, abuse, or neglect; (b) by the use of parts not manufactured by XMARK; or (c) by modification of the product.

STRENGTH TRAINING

PRODUCT RESIDENTIAL COMMERCIAL
Functional Trainers
Mainframe Lifetime warranty Lifetime warranty
Wearables, including but not limited to cables, pulleys, pop pins, and attachments 2 years 1 year
Racks
Mainframe Lifetime warranty Lifetime warranty
Wearables, including but not limited to pop pins, attachment, etc 2 years 1 year
Rack Attachments 2 years 1 year
Benches
Mainframe Lifetime Warranty Lifetime Warranty
Wearables, including but not limited to pop pins, cushions, upholstery, wheels, etc. 1 year 180 days
Air Bikes
Mainframe, Fan Wheel 2 years 2 years
Console, fan, pedals, seat, all nut and bolts, plastic parts, bearings 18 months 18 months

BARBELLS

PRODUCT

PERIOD 

Big Easy

Catahoula

Steel Magnolia

1 Year

All Other Olympic bars and Curl Bars, Hex Bar, and Wall Mounted Pull Up Bar

90 Day in-home against bending

WEIGHTS

PRODUCT RESIDENTIAL COMMERCIAL

Competition Bumpers Plates

Black Competition Bumper Plates

Black Training Bumper Plates

Calibrated Steel Plates

5-Year Warranty

 

3-Year Warranty

 

Chrome Plated Color Bumper Plates

Color Bumper Plates

Black Bumper Plates

Change Plates

3-Year Warranty

Excludes 10-15lbs

 

1-Year Warranty

Excludes 10-15lbs

 

Black Diamond

Chisel

Texas Star Plates

Tri Grip

Hi-Impact Bumper Plates

1-Year Warranty*

 

Hex Dumbbells

 3-Year Warranty*

 1-Year Warranty*

Urethane Dumbbells

Competition Kettlebells

 

*Does not include dropping

 5-Year Warranty*

 

 3-Year Warranty*

 

During the warranty period XMark will repair or replace (at the discretion of XMark) the product if it becomes defective, malfunctions, or otherwise fails to conform with this warranty under normal use. In repairing the product, XMark may replace defective parts with new, or at the discretion of XMark, serviceable used parts that are equivalent to new parts in performance. All exchanged parts and products replaced under this warranty will become the property of XMark. XMark reserves the right to change manufacturers of any part to cover any existing warranty.

This warranty DOES NOT COVER shipping and handling charges, export taxes, custom duties and taxes, or any other charges associated with transportation of the parts or product. To obtain warranty service, you must contact an XMark customer service representative at the phone number located in the manual. Any parts determined to be defective must be returned to XMark to obtain warranty service. You must prepay any shipping charges, export taxes, custom duties and taxes, or any other charges associated with transportation of the parts or product. In addition, you are responsible for insuring any parts or product shipped or returned. You assume the risk of loss during shipment. You must present XMark with proof-of-purchase documents (including the date of purchase). Any evidence of alteration, erasure, or forgery of proof-of-purchase documents will be cause to void this warranty.

 

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