XMARK warrants our product to be free from defects in materials or workmanship under normal use during the warranty period. This warranty excludes wear and tear items, including but not limited to, rubber feet, rubber handles, rubber grips, plastic inserts, rollers, end caps, bushings, accessories, and expendable parts such as paint finish and vinyl. This warranty is extended to the original purchaser only and is not transferable. During the warranty period XMARK will repair or replace (at the discretion of XMARK) the product if it becomes defective, malfunctions, or otherwise fails to conform with this warranty under normal use. This warranty does not extend to any product that has been damaged or rendered defective; (a) as a result of accident, misuse, abuse, or neglect; (b) by the use of parts not manufactured by XMARK; or (c) by modification of the product.
STRENGTH TRAINING
| PRODUCT | RESIDENTIAL | COMMERCIAL |
| Functional Trainers | ||
| Mainframe | Lifetime warranty | Lifetime warranty |
| Wearables, including but not limited to cables, pulleys, pop pins, and attachments | 2 years | 1 year |
| Racks | ||
| Mainframe | Lifetime warranty | Lifetime warranty |
| Wearables, including but not limited to pop pins, attachment, etc | 2 years | 1 year |
| Rack Attachments | 2 years | 1 year |
| Benches | ||
| Mainframe | Lifetime Warranty | Lifetime Warranty |
| Wearables, including but not limited to pop pins, cushions, upholstery, wheels, etc. | 1 year | 180 days |
BARBELLS
|
PRODUCT |
PERIOD |
|
Big Easy Catahoula Steel Magnolia |
1 Year |
|
All Other Olympic bars and Curl Bars, Hex Bar, and Wall Mounted Pull Up Bar |
90 Day in-home against bending |
WEIGHTS
| PRODUCT | RESIDENTIAL | COMMERCIAL |
|
Competition Bumpers Plates Black Competition Bumper Plates Black Training Bumper Plates Calibrated Steel Plates |
5-Year Warranty
|
3-Year Warranty
|
|
Chrome Plated Color Bumper Plates Color Bumper Plates Black Bumper Plates Change Plates |
3-Year Warranty Excludes 10-15lbs |
1-Year Warranty Excludes 10-15lbs
|
|
Black Diamond Chisel Texas Star Plates Tri Grip Hi-Impact Bumper Plates |
1-Year Warranty*
|
|
|
Hex Dumbbells |
3-Year Warranty* |
1-Year Warranty* |
|
Urethane Dumbbells Competition Kettlebells
*Does not include dropping |
5-Year Warranty*
|
3-Year Warranty*
|
During the warranty period XMark will repair or replace (at the discretion of XMark) the product if it becomes defective, malfunctions, or otherwise fails to conform with this warranty under normal use. In repairing the product, XMark may replace defective parts with new, or at the discretion of XMark, serviceable used parts that are equivalent to new parts in performance. All exchanged parts and products replaced under this warranty will become the property of XMark. XMark reserves the right to change manufacturers of any part to cover any existing warranty.
This warranty DOES NOT COVER shipping and handling charges, export taxes, custom duties and taxes, or any other charges associated with transportation of the parts or product. To obtain warranty service, you must contact an XMark customer service representative at the phone number located in the manual. Any parts determined to be defective must be returned to XMark to obtain warranty service. You must prepay any shipping charges, export taxes, custom duties and taxes, or any other charges associated with transportation of the parts or product. In addition, you are responsible for insuring any parts or product shipped or returned. You assume the risk of loss during shipment. You must present XMark with proof-of-purchase documents (including the date of purchase). Any evidence of alteration, erasure, or forgery of proof-of-purchase documents will be cause to void this warranty.